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  • Writer's pictureMelvin Salas

Deal Your Way to Success: How Groupon Grew Through Smart Email Marketing and Daily Deals

Groupon revolutionised the daily deal market with its innovative use of smart email marketing, driving massive subscriber growth and solidifying its place as a major player in the e-commerce space. By offering enticing daily deals directly to consumers' inboxes, Groupon was able to rapidly expand its user base and achieve impressive market penetration. Here’s a detailed look at how Groupon accomplished this and how you can apply similar strategies in your business.

Riibon - Groupon

The Strategy Behind Groupon’s Success

Effective Use of Email Marketing:

  • Personalised Offers: Groupon excelled by segmenting its email lists to offer tailored deals based on user preferences and behaviours. This included leveraging personal data such as location, past purchases, and interests to send highly relevant offers​ (MarketingSherpa Blog)​.

  • Lifecycle Email Programs: Groupon implemented lifecycle email programs to engage new subscribers with a series of welcome messages and maintain engagement with existing customers by rewarding loyalty and frequent purchases​ (MarketingSherpa Blog)​.

Daily Deals and Flash Sales:

  • Scarcity and Urgency: By promoting time-limited deals, Groupon created a sense of urgency that encouraged immediate action from subscribers. These daily deals were often significant discounts on local services and products, making them highly attractive to cost-conscious consumers​ (Money Crashers)​.

  • Broad Range of Categories: Groupon expanded its offerings to include travel (Groupon Getaways), live events (GrouponLive), and same-day deals (Groupon Now!), catering to a wide array of interests and increasing the appeal of their emails​ (MarketingSherpa Blog)​.

Strong Partnerships with Local Businesses:

  • Mutually Beneficial Relationships: Groupon helped local businesses gain exposure and attract new customers through its platform. By featuring these businesses in their daily deals, Groupon provided a valuable service that bolstered local economies and enhanced customer loyalty​ (Groupon)​.

Implementing These Strategies in Your Business

Whether you’re running a small business or a growing enterprise, you can leverage Groupon’s strategies to enhance your marketing efforts. Here’s how:

Optimise Email Marketing:

  • Segment Your Audience: Use tools like Mailchimp or HubSpot to segment your email list based on demographics, past purchase behaviour, and preferences. This allows you to send personalised and relevant offers to each segment.

  • Automate Lifecycle Campaigns: Implement automated email sequences for new subscribers and existing customers. Welcome new subscribers with a series of introductory emails, and send personalised offers to loyal customers to keep them engaged.

Create Scarcity and Urgency:

  • Time-Limited Promotions: Offer flash sales or daily deals that are available for a limited time. Highlight the urgency in your marketing materials to encourage immediate action.

  • Highlight Savings: Make sure your audience understands the value of the discount by clearly stating the original price and the discounted price. Use countdown timers in your emails to emphasize the limited availability of the deals.

Build Strong Partnerships:

  • Collaborate with Local Businesses: Partner with local businesses to offer exclusive deals through your platform or marketing channels. This not only provides value to your customers but also helps support local businesses.

  • Promote Mutually Beneficial Offers: Create deals that benefit both your business and your partners. For example, a local restaurant might offer a discount through your platform, attracting new customers and increasing their sales.

How Riibon Can Help

At Riibon, we specialise in helping businesses develop and execute effective marketing strategies that drive growth. Our team can assist you in creating tailored email marketing campaigns, leveraging time-limited promotions, and building strong partnerships with local businesses. Visit to learn more about how we can support your marketing efforts and help you achieve your business goals.


Groupon’s rapid growth through email marketing and daily deals offers valuable lessons for businesses of all sizes. By implementing these strategies, you can enhance your marketing efforts, increase customer engagement, and drive significant growth. Start today and watch your business thrive.

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